Oracle Senior Solution Lead - Strategic Initiatives in Omaha, Nebraska

Responsible for the delivery of Product Specifications Documents to supplier partner(s) or delivery of process specifications to meet business specifications.

May be done in partnership with business partner(s) or via guidance to business partner(s) for execution. Defines system specifications needed to roll out flexible business models. Responsible for understanding business objectives. Performs process or functional analysis to identify gaps compared to specifications, confers and/or drives issues with management for resolution, and ensures overall fulfillment of business specifications. Responsible for day-to-day engagement with business and/or process subject matter experts. Advises and consults with business teams prioritizing allocation of people resources, addressing project team problems ensuring that all team deliverables are met, and developing and presenting proposals of project plan and getting agreement from appropriate stakeholders. Understands and applies theories to policies and operating environment needed to effectively and efficiently complete assignments.

Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. 8 years relevant work experience. BS/BA preferred.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

Summary:

At NetSuite Global Business unit, we are revolutionizingcloud-based business applications for mid-market and enterprise companies, andcreating user experiences to delight users and drive growth. This position ispart of the Strategic initiatives team whichis currentlyfocused on developing and rolling out NetSuite s go-to-market offering andapproach referred to as SuiteSuccess. We are looking for ahard-working,self-starter to join us in theCustomer Experience team (sub-teamwithin Strategic initiative) whichfocuses on compliance, adoption, communication & continuous refinement ofSuiteSuccess solution & processes to increase the overall end userexperience (NetSuite Customers, internal employees, partners, etc.).

The Senior Solution lead will drive theanalytics strategy & execution to enable a data driven decision making forour executives. This individual will help create dashboards, reports andscorecards for executives that can provide a unified view on customer health, compliance, financialperformance & market intelligence. This individual will also be responsibleto monitor & analyze this data and provide recommendations on whatcorrective steps as needed. The ideal candidate would have implemented complex Reports,Dashboard & Scorecards (preferably using NetSuite).

Responsibilities:

  • Deliver reporting and strategic insights through reporting and manual data extractions to drive a significant improvements in user adoption and Compliance

  • Lead deep-dive analysis and investigations to better understand an end to end customer experience including touchpoints, cross-channel behaviors, drivers, preferences and segmentation

  • Generate reporting dashboards / scorecards from concept to execution; very hands-on approach needed to create the processes and data visualization strategies

  • Conduct detailed root-cause analyses, data-mining, integrate multiple data sets, generate insights and provide innovative business solutions

Develop prototype usingreporting and dashboard tools upfront in the project life cycle therebyvalidating the requirements, eliminating ambiguity and providing earlyvisibility to business on the final solution.

  • Responsible for testing activities, planning and execution

  • Provide post go live and/or steady state support

  • Work with senior management to understand their needs & provide reports as needed.

  • Establish and maintain strong relationships with Leadership, business and functional team members to align objectives, resources and expectations.

Work with global teams asrequired, to possibly include occasional travel

Minimum Qualifications:

  • Requires a BA/BS, Graduate degree

  • Minimum of 6-8 years experience in Analytics (with Customer, operational, financial or compliance data) or domain expertise in Professional Services Industry (Pre-Sales, Consulting, Sales, Operations) in a hands on role.

  • Excellent Power point, Excel, data visualization and data story telling skills a must

  • Experience with the design and development of data visualization solutions for reporting

Strong hands on experiencewith extracting multiple data-sets, writing complex SQL queries & buildingExcel tables

  • Experience working with both internal and external stakeholders and the ability to present complex ideas in a way that will flex to various audiences

  • Having experience in solution designing using NetSuite is a huge plus

  • Familiarity with complex enterprise applications such as ERP or CRM and related development and customizations platforms is preferred

  • Creative problem solver who inspires innovation across the entire team

  • Excellent communication skills in English, and cross-functional teamwork skills

Job: *Business Operations

Organization: *Oracle

Title: Senior Solution Lead - Strategic Initiatives

Location: United States

Requisition ID: 170013PP