Tenet Healthcare Patient Account Representative - Omaha, Nebraska in Omaha, Nebraska

Conifer Health Solutions is a leading healthcare business process management services provider working to improve operational performance for more than 800 clients so they can support financial improvement, enhance the patient experience, and drive value-based performance. Through our revenue cycle management at http://coniferhealth.com/revenue-cycle.html , patient communication at http://coniferhealth.com/patient-communications.html s, and value-based care at http://coniferhealth.com/valuebasedcare.html solutions, we empower healthcare decision makers—hospitals, health systems, physicians, self-insured employers, and payers—to better connect every point of care and wellness management. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!

JOB SUMMARY

Responsible for all aspects of billing, follow up and collection activity.

ESSENTIAL DUTIES AND RESPONSIBILITIES include thefollowing. Other duties may be assigned.

  • Responsible for all aspects offollow up and collections, including making telephone calls, accessing payerwebsites. Identify issues or trendingand provide suggestions for resolution.Accurately and thoroughly documents the pertinent collection activityperformed. Review the accountinformation and necessary system applications to determine the next appropriatework activity. Verify claimsadjudication utilizing appropriate resources and applications. Initiate telephone or letter contact topatients to obtain additional information as needed. Perform appropriate billing functions,including manual re-bills as well as electronic submission to payers. Edit claims to meet and satisfy billingcompliance guidelines for electronic submission. Manage and maintain desk inventory, completereports, and resolve high priority and aged inventory.

  • Participate and attend meetings,training seminars and in-services to develop job knowledge. Participate in themonthly, quarterly and annual performance evaluation process with theirSupervisor. Respond timely to emails andtelephone messages as appropriate.Communicate issues to management, including payer, system or escalatedaccount issues.

KNOWLEDGE,SKILLS, ABILITIES

To perform this job successfully, anindividual must be able to perform each essential duty satisfactorily. The requirements listed below arerepresentative of the knowledge, skill and/or ability required. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions.

  • Good written and verbalcommunication skills

  • Intermediate technical skillsincluding PC and MS Outlook

  • Intermediate knowledge of UB-04 andExplanation of Benefits (EOB) interpretation

  • Intermediate knowledge of CPT andICD-9 codes

  • Intermediate knowledge of insurancecollections and insurance terminology

EDUCATION / EXPERIENCE

Include minimum education, technicaltraining, and/or experience preferred to perform the job.

  • High school diploma or equivalenteducation

  • 0-4 years of experience inMedical/Hospital Insurance related collections

PHYSICAL DEMANDS

The physical demands described hereare representative of those that must be met by an employee to successfullyperform the essential functions of this job.Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristicsdescribed here are representative of those an employee encounters whileperforming the essential functions of this job.Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions.

  • Office/Team Work Environment

Job: Conifer Health Solutions

Organization:

Title: Patient Account Representative - Omaha, Nebraska

Location: NE-Omaha

Requisition ID: 1705035660