Description/Job Summary
This pivotal position serves as the Physical Evaluation Board Liaison Officer (PEBLO) in the Medical Evaluation Board (MEB) program. In this role, the PEBLO provides advice and counsels active duty and Reserve Component members (Reserve and Guard) on the program and itsbenefits.
Responsibilities/Duties
Plans and completes necessary MEB process activities from the time of notification of the need to evaluate an active duty member’s fitness for duty until a disposition is made by the Secretary of the Air Force Personnel Council.
Responsible for obtaining, assembling, and forwarding all documents and records required by the PEB.
Receives and responds to inquiries from beneficiaries, DoD Components, other agencies, and various interested parties.
Coordinates with appropriate points of contact throughout the MHS, the line of the Air Force agencies, (i.e. Military Personnel Flights, Comptroller, Transportation, Aeromedical Evacuation) and the Department of Veterans Affairs (i.e. Veterans Benefits Administration [VBA] and Veterans Health Administration [VHA]) to best meet the member’s needs for information or assistance.
Assists the medical professional staff and other staff members on the regulatory and procedural aspects of profiling and disability processing. Provides MEB orientation program and on the job training for assigned staff personnel as required.
Monitors the effectiveness and efficiency of the local MEB, LOD, and TDRL programs using the Patient Administration Self-Inspection Checklist, which is maintained by the Health Benefits Division and is accessible at: https://kx.afms.mil/kxweb/dotmil/file/web/ctb_010593.pdf
Extracts, maintains and analyzes statistical data from various disability evaluation system sources.
Briefs the Commander and other staff members.
Assures necessary arrangements are made for members to travel on temporary duty status to and from other locations as required.
Updates local program documentation, i.e., patient handouts, training documents, checklists, operating procedures, etc.
Advises service member and medical staff on PEB findings.
Required Skills
Expert knowledge of the TRICARE and DES program policies and reference manuals.
In-depth knowledge, experience, and training to handle and solve complex cases that arise when addressing fitness for duty or physical disability evaluation issues.
Tact, diplomacy, and restraint in counseling and explaining entitlements, benefits, and responsibilities to all customers.
Master of oral and written communication and customer service principles, methods, practices and techniques analytic methods, to include using research tools and statistical analysis and, interpersonal relations practices.
Knowledge of basic principles and practices relating to the entire military healthcare delivery system.
Knowledge of DES processing regulations, instructions, procedures, and policies to assure timely case processing.
Practical knowledge and understanding of TRICARE contract language, regional healthcare issues and initiatives, and other federal health benefits programs.
Required Experience
Two years relevant work experience required
Required Education
Associate Degree in business administration, management or health care organizations from an accredited college or university.
Details
HCRS offers competitive compensation and benefits package to meet the needs of our employees. Packages include: medical, dental, vision, 401(k), 10 paid Federal Government holidays, and Paid Time Off (PTO) among other programs and initiatives.
