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Requisition No. 26942BR
Job Title Manager Windows Systems Engineering
About First Data First Data is a leading provider of payment solutions for financial institutions and merchants around the world. With over 42 Billion merchant transactions annually and nearly 750 Million credit/debit cards on file, First Data powers the payments value chain in over 80 countries across the globe. We are proud of our extensive customer relationships supporting over 7,000 financial institutions and the largest merchant distribution network in the industry with over 1,200 partners servicing merchants large and small.
Our 25,000 employees are industry experts helping businesses simplify payment processing and improve the customer experience with our broad portfolio of solutions, including: Credit and Debit card issuing and acquiring, STAR® PIN-Debit Network, Point of Sale Terminals and deployment services via our subsidiary, TASQ Technology, Gift Card and Loyalty Solutions, TeleCheck® Electronic Check Acceptance Services, MoneyNetwork® Payroll Distribution, eCommerce and online banking solutions, world-class security services like our new TransArmorsm STAR® CertiflashSM Solutions, and more.
First Data. Beyond the Transaction.
Business Segment Overview First Data’sGlobal Operations and Technologydivision closely integrates operations, technology and product development to make sure we have the right platforms in place today and into the future to meet the ever changing demands of our partners. With nearly 17,000 employees O&T makes sure we offer the security, reliability, speed, and simplicity that our customers look for in a processing provider.
O&T is a large organization touching nearly every aspect of First Data service delivery, including; product development; client project delivery; infrastructure operations; global service delivery; information services, strategic sourcing, and enterprise security, risk and compliance into a single end-to-end organization.
The Manager, Information Technology, manages a team of employees responsible for Windows management. Manager of this team is responsible for providing customer focused leadership. This means coaching employees to be efficient, professional, and customer centric while utilizing an advanced technical skill set to resolve day to day issues independently. Ensures staff are compliant with reporting requirements and standard operating procedures. Manages resources to meet or exceed service level requirements as set forth for workflow management through Remedy. Provides guidance, planning and direction for business unit(s), Maintains budgets and proactively allocates resources and time to support the business units or functions they support. Translates strategy into action. Proactively coordinates projects and develops strategies with peers, other technology support teams and our business customers
Job Specific Responsibilities This position requires that the successful candidate must be a lawful permanent resident or US Citizen.
Four plus years of related technical and business experience.
Strong level technical and management experience with Intel server hardware and Windows operating systems, networks and security.
Prefer strong technical background in installing, configuring, and maintaining Wintel servers, associated system utilities, and providing support functions (i.e. Backup and Recovery, Active Directory, DNS, DHCP, storage management, Vendor escalation, etc).
VMWare and Citrix expertise also preferred.
Managing senior level windows administration expertise is a plus.
Experience utilizing technical knowledge to consult and participate on technical solutions and project management activities.
Must have good written and verbal communication skills.
Bachelor's Degree or equivalent work experience and/or Certifications.
Location UNITED STATES-CO-GREENWOOD VILLAGE
Country United States
City Greenwood Village
Primary Location Address GREENWOOD VILLAGE-6200 South Quebec Street (1902)
Job Function Information Technology
Worker Type Regular Employee
Full/Part Time Full-Time
Shift Type Days
Work Days Monday-Friday
Posting Currency USD
EEO Statement to display on Gateway">EEO Statement to display on Gateway EEO Statement to display on Gateway">First Data is an Equal Opportunity and Affirmative Action Employer.
Manager Level L3: Middle Mgmt/Sr. Profession